Privacy Policy

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Privacy Policy

Last Updated: 06/14/2019

RTCLocks is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, website, and other related activities.

We may collect and process the following types of information:

a. Personal Information

• Name
• Address
• Phone number
• Payment details (for transactions)

b. Device and Usage Information

• IP address
• Browser type and version
• Pages visited on our website
• Time and date of visit

c. Location Information
We may collect your approximate or precise location with your consent to assist with providing location-based services.

We use the information we collect for the following purposes:

• Service Delivery: To provide and manage locksmith services, including scheduling and dispatch.
• Communication: To communicate with you about appointments, inquiries, or follow-up services.
• Payments: To process payments and manage billing.
• Improvement of Services: To enhance our website, services, and customer experience.
• Legal Compliance: To comply with applicable legal obligations or regulatory requirements.

We may share your information with:

• Service Providers: Third-party vendors who assist in providing our services, such as payment processors and technicians.
• Legal Requirements: Authorities or law enforcement, if required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.
• SMS consent and phone numbers collected\captured for SMS purposes will not be shared, sold, or disclosed with any third parties, or any other individual for any type of marketing purposes, or affiliate marketing.

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website may use cookies and similar technologies to enhance user experience, analyze usage, and improve services. You can manage cookie preferences through your browser settings.

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data. If you wish to exercise any of these rights, please contact us using the information below.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

RTCLocks
Services@rtclocks.com